Privacy Policy

Effective Date: 21st July 2025
Last Updated: 22nd July 2025

RCM Consumer Products Private Limited (“RCM”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”).

By using this App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a. Phone Number

We collect your mobile phone number during registration or login for:

• Verifying your identity
• Managing your account
• Sending service-related notifications

b. Location Information

We collect your device’s location at the time of PUC store Login process only. This helps us:

• Verify your physical presence at the PUC store
• Ensure location-based access and fraud prevention
• Maintain regulatory and operational compliance

We do not access your location in the background.

2. How We Use Your Information

We use your information for:

• Account authentication and user identification
• Enabling store-level billing features
• Communicating order or service updates
• Improving user experience and app performance

We do not use your phone number or location data for advertising or tracking purposes.

3. Data Sharing & Disclosure

We do not sell, trade, or rent your personal data. Your data may be shared only:

• With trusted service providers (e.g., SMS gateway, location verification tools)
• When legally required
• To prevent fraud or misuse

4. Data Storage & Security

Your information is securely stored on encrypted servers located in India with industry-standard protection measures.

5. Your Rights and Choices

You can:

• View or update your phone number
• Revoke location access via device settings
• Request deletion of your account and data

Contact: puccare@rcmworld.com

6. Location Permission Disclosure

• Requests foreground location access only during billing
• No background location collection
• Used strictly for operations, not marketing

7. Children’s Privacy

We do not knowingly collect data from children under 13. If found, such data will be deleted.

8. Policy Updates

We may occasionally update this policy. Review periodically.

9. Contact Us

RCM Consumer Products Private Limited
Bhilwara, Rajasthan, India
📧 Email: puccare@rcmworld.com